Communicating with teams in stores, restaurants and service centers

Sales staff, crew members, store managers, seasonal workers, franchisees: in a network, performance happens in front of the customer, yet teams are the last to receive information. This sector guide shows how to get it to the counter, bring the network on board for every operation and check the sales pitch is mastered.

What you will learn

• Reach teams with no workstation, on split shifts and with high turnover.
• Prepare managers and teams for every commercial operation, and check the sales pitch with a product quiz.
• Follow a concrete scenario: launching a national operation across 150 points of sale.