Multichannel messages and alerts

The right message, on everyone's screen, right now.

An HR update, a safety alert, a service outage: write once, choose your channels, and your message arrives by email, on the intranet, as a mobile notification, as a pop-up on Windows workstations or by SMS.

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Five channels, one sendPrecise targetingReminders for non-readers
HR message shown as a pop-up on a computer screen: annual review campaign, with an “I acknowledge” button
The pop-up, impossible to miss.
It appears on the workstation, on top of all other windows.
What for

When information cannot wait for the newsletter.

Alerts and crises

Bad weather, incident on site, general outage: warn everyone within minutes, with read receipts.

HR and regulatory information

Health insurance enrolment, annual reviews, new agreement: make sure everyone has received the information before the deadline.

IT security

Phishing attempt in progress, maintenance, password change: reach every workstation, directly.

The channels

Every employee, on the channel that reaches them.

You choose the channels message by message. A single send can combine email for head office, notifications for the frontline and a pop-up for an IT alert.

Email

The reference channel for equipped employees, with read tracking.

Intranet

The message stays visible on the intranet, as a banner or a news item.

Push notification

On the phone screen, without having to open the app.

Windows pop-up

Displayed in the foreground on workstations, thanks to an agent deployed by your IT department.

SMS

For emergencies and for those with no email or app.

Read receipt

For critical messages: everyone confirms they have read it, and you see who is missing.

How it works

Write once. Deliver everywhere.

1

Write your message

A title, some text, a link or a document. The message adapts automatically to each channel.

2

Target and choose your channels

The whole group, a site, a job, a list: select your audience and channels, now or at a scheduled date.

3

Track and remind

You see in real time who has read it. Those who have not can be reminded on another channel.

A message published once and delivered by email, intranet, mobile, pop-up and SMS, with read tracking and a reminder button
What they say
“We Advocacy supported us with responsiveness and efficiency. Their availability throughout the project made the process simple and smooth for our team.”
FA
Fabrice Authier
Application Engineer, La Dépêche
Frequently asked questions

Questions about messages.

How does the pop-up reach workstations?

Your IT department installs a lightweight agent on Windows workstations, with its usual deployment tools. Messages then appear in the foreground, with no further action on your part.

Can we remind those who have not read the message?

Yes. When sending, you schedule one or more reminders: only employees who have not yet read the message receive them, after the delay you choose. The reminder can use another channel, for example a notification then an SMS, to reach those the first send did not.

Can we send an SMS to every employee?

Yes, to everyone whose mobile number is in your directory. SMS messages are billed on usage, so you can keep them for messages that justify it.

How do you avoid overloading teams?

By targeting each message precisely, grouping non-urgent information in the newsletter, and keeping track of the number of sends per week. The statistics show when reading drops because messages are multiplying.

Can we schedule a send in advance?

Yes, you choose the date and time of delivery when preparing the message.

Who can send an alert message?

Only the people you authorise, for the scope and channels you define. A site management team can, for example, alert its site without being able to write to the whole group.

Mobipolis
Client story
A name change that transformed internal communication
Read the client story
Try it out

How long to alert everyone?

In 30 minutes, we simulate a real alert with you, from head office to frontline teams.

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Multichannel
GDPR compliant
Hosted in Europe
Support in France