Information that goes all the way to the shop floor.
Plants, warehouses, building sites, shift teams: in industry, most employees have neither an office nor an email address. We Advocacy connects head office and every site, from safety instructions to group results.
Each team receives the information on the channel it actually checks.
What makes communication in industry difficult.
Teams with no workstation and no email
Operators, forklift drivers, maintenance technicians: information goes through noticeboards and managers, with delays and losses.
Instructions that must be understood
Safety, quality, environment: informing is not enough, you need to be sure everyone has read and understood.
Sites that feel far from the group
Each site lives at its own pace. Group projects and results never reach the shop floor.
The most common uses.
Safety instructions
Send an HSE instruction to a site or a job, with read receipts and reminders for non-readers.
Safety quiz
Check that a rule is understood, and spot the sites where it should be covered again at the start-of-shift meeting.
Site alerts
Warn of a line stoppage, a closure or bad weather before teams set off.
Life on site
Highlight each plant's successes to build a sense of belonging to the group.
Shift teams
Schedule messages for the start of shifts, to reach night and weekend teams too.
Employee relations
Inform every employee equally, and listen to the frontline through anonymous surveys.
A new forklift traffic rule across three sites.
The HSE department publishes the rule
Message targeted at the three logistics sites, with the illustrated sheet attached.
Each team receives it at the start of their shift
Notification at 5:45 am, 1:45 pm and 9:45 pm depending on the shift; email for supervisors.
A three-question quiz
To check understanding. Results are presented by site and by team.
Managers go over the points that were misunderstood
The site with the lowest score goes over the rule again at the start-of-shift meeting.
The modules involved.
To reach teams without email, the Platform plan includes the mobile app and access by SMS code.
Questions from manufacturers.
How do you reach teams without a work phone?
Through the app on their personal phone if they wish, by SMS, or through shared workstations in the workshop. We define with you the right channel for each population, without imposing anything.
Is the platform compatible with our works council's rules?
It was designed for this: results presented by population and never by person, a minimum display threshold, truly anonymous surveys. We provide the documentation you need to inform your employee representatives.
Can we manage several sites and several legal entities?
Yes. Sites, entities and jobs come from your directory and are used to target each message and read the results.
Can messages be translated for our teams abroad?
Yes, with the translation add-on: each employee receives the content in their language, without entering it twice.
How does roll-out work on a site with no local IT team?
Everything is configured from head office. Site employees receive their access by SMS; no installation is needed on site, except for the pop-up on Windows workstations.
Communicating with frontline teams in industry and logistics
Operators, forklift drivers, temps, 3-shift teams: inform and protect teams with no desk and no email.
Download the guideHow many of your operators read your instructions?
In 30 minutes, we look with you at how your messages flow today between head office and your sites.